Manage process performance - Context
(
)
generated_by
build_archi_xml.py::gen_proc_node_context_view
generator_path
pedro/capabilities/build_archi_xml_assign/build_archi_xml_assign.py
run_at
2026-10-19T19:18:35
view_type
process_context
Develop and Manage Business Capabilities
Manage business processes
Define processes
Define processes - Context
Manage process performance
Manage process performance - Flow
Improve processes
Improve processes - Context
Manage business processes - Processes
Develop and Manage Business Capabilities - Processes
Manage Customer Service
Evaluate customer service operations and customer satisfaction
Measure customer satisfaction with customer problems requests and inquiries handling
Measure customer satisfaction with customer problems requests and inquiries handling - Context
Evaluate customer service operations and customer satisfaction - Processes
Manage Customer Service - Processes
Process Definition
Define processes
Manage process performance
Process Performance Report
Manage process performance
Improve processes
Customer Handling Performance Report
Manage process performance
Measure customer satisfaction with customer problems requests and inquiries handling